Reopening

Soft tissue therapists are now able to return to work but there will be some changes in how your appointment will proceed in order to continue to prevent the spread of infection. I list below some of the changes you can expect for your protection and to prevent infection. 

Firstly, if you are experiencing any Covid-19 symptoms, please postpone or cancel your appointment. I will be taking your temperature upon arrival and there will also be a consent form to complete regarding your exposure to Covid-19. If you are considered a high-risk client, it may not be possible to massage you at this time but feel free to discuss this with me.If you are a first-time client, your initial consultation will take place via telephone or videoconferencing, rather than during your appointment. Alternatively, a consultation form will be emailed for completion prior to the visit. 

If you are an existing client there will be a short updated COVID 19 consultation form to complete. 

All consultation and consent documents should be signed and brought with you to your appointment or emailed beforehand. Please bring you own pen and water if needed, as I can no longer supply this. If you have a face mask, please wear this but if you don’t, I will supply you with one to wear throughout your treatment (cost £1.00).  It would also be helpful if you wear clothing which is easy to remove and avoid wearing jewellery. 

Please remain in your car or outside and call me at your appointment time and I will collect you 

Please only bring a chaperone or legal guardian if necessary. Soft furnishings in the practice room will be covered with couch roll and all unnecessary soft furnishings have been removed. 

Upon arrival, you will be required to remove your shoes outside of the treatment room, sterilise your hands and enter the practice room without touching anything. There will be a container in which to put your clothes when you undress. 

The treatment room will have been thoroughly disinfected and all linen and face cradles replaced for each client.  I will be wearing personal protective equipment which includes a mask, visor and apron. 

The massage will continue as usual, although unnecessary chatting should be avoided to prevent droplet formation. 

When the massage is over, please leave all the linens, untouched on the couch and try not to touch anything as you leave.  Please keep your mask on until you exit the premises. It is also recommended that you register for the NHS Track and Trace app when available to maintain our safety. 

For payment with cash, please bring the correct money and place it in the supplied envelope. 

Please note appointments will be spaced further apart than usual to enable disinfection of the practice space, therapy table, equipment and ventilation of facilities. 

I look forward to welcoming you back to the practice.